Quote:
Originally Posted by The Cardfather
I've been using eBay's new "Standard Envelope" postage option for about two months now (roughly 12-15 sent) with no problems......... UNTIL NOW.
I just got a message from a buyer who complained that the envelope arrived with $3.29 postage due (which he paid). In the spirit of maintaining good customer relations, and knowing that it would be pointless to fight with the USPS over $3.29; I issued the buyer a refund for $3.29. So now I actually lost money on this transaction.
I own a postage scale and I am 100% certain that the envelope was within the parameters set by eBay (under 3 ounces, less than .25 inches thick, etc.).
So my question is........
Has anyone else experienced any similar problems?
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Yes, this has happened to me twice out of about 50 shipments.