PSA is a de facto monopoly and it is behaving precisely as a monopoly would be expected to behave: extract the most money from the captive consumers as it can while adding nothing to the cost, and service be damned. That is why we discourage monopolies.
PSA's new management knew precisely what it purchased--a monopoly--and understood precisely what it was going to do to goose revenues, and it wasn't chopping through the backlog. That's why the price increases dropped with no warning, why longtime preferred customers are being left out in the cold, etc. If the backlog holds up, expect further price increases.
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