I had a package sent to me UPS RED (next day air) I needed that package to take on an international trip the next day.
The package was tracked, I waited for it and when I checked the status it said "delivered". Totally blew my mind. Someone had to sign for it. It was shipped to my home address and I was home ALL day waiting for that package.
After I saw the "delivered" status I called UPS and asked them where it was delivered and they indicated my home address. Obviously it was delivered elsewhere and they (UPS) had NO CLUE where it was.
I was so pissed off that I FEDEX'd an overnight letter to the UPS corporate office in Atlanta letting them know how incompetent they were. I was hoping a big Fedex truck pulled up and delivered it. After returning from my trip I received several calls from the UPS corporate office and regional offices.
This was shipped with the highest priority, signature required by a main delivery service and they totally screwed it up.
The point being - even though a delivery service package indicates "delivered", it doesn't mean it was to the correct address.
Not too long ago I was sent a package from an auction house (signature required) and the postal delivery person was trying to drop it off and run without my signature. I couldn't believe it. I happened to hear the postal carrier at my door. When I went to the door I saw the condition of the package. I about crapped my pants because there a good chance the contents could have been damaged. There was nothing wrong with the packaging by the auction house. What was a miracle is that the content was not damaged.
The point being - the idiot postal carrier that tried to drop a damaged package and run. What if I wasn't home or what if someone decided to steal the package from my front porch? It would have been shown as delivered, albeit no signature.
I asked the postal carrier why they didn't ring the door bell and wait for me to sign. They said covid protocols meant no signature had to be taken.
I was pissed and went to the post office the next day and spoke with a carrier supervisor and told them that type of service is why people are doubting the USPS. I used to try and support the USPS, but no more, not after that. The next day, I had all of my financial statements transferred to electronic delivery.
I've had several successful BST transactions (as a buyer) using USPS since then and no issues.
It might be easy to see which side of the fence I stand on in this case. I've always asked for the total price (including S/H) with the package "delivered" to my address. No ambiguity there.
I trust the people on the BST (try to make sure the seller isn't someone new on the board) and believe that we all have the bet of intentions and nobody's trying to screw anybody. Sometimes bad luck just seems to hit when it's a collectible. One more thing - communication is a good thing - even though there may be a debate about responsibility - always communicate.
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