Quote:
Originally Posted by Rhotchkiss
Christie’s screwed me bad! I signed up for the sole reason of bidding on, and winning, the W600 Plank. When I signed up a week before the auction, I was told I have a $X credit limit. I really wanted the Plank, but I also liked the W600 Young and W600 Bender, and the three would go for more than $X. So I reached out to Christie’s and asked to get my credit limit raised and I provided bank statements and proof of net worth. The day before the auction I circled back and expressly and specifically asked them to confirm that my limit had been raised, bc if it had not, I would pass on the Young and Bender, which came before Plank. I was expressly told, in an email, that I was good to go.
The auction starts and I win the Young. Then I win the Bender. Then Plank starts, and the bids go up and I am bidding and I go to place another bid and it says I can’t bid bc I hit my credit limit! So I had to sit there and watch two other people duke it out as the plank gets away. Only 2 graded!! And I got screwed bc I was told, after proof of net worth, that my credit limit had been raised l, which clearly it was not, and so I bid on prior lots.
The Consolation is I stole the Young and Bender- I don’t think prices were particularly strong in general- but I did not get a white whale and they cost their consignor at least another 5-6 bids.
You suck Christies.
Ryan Hotchkiss
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Unbelievable that a business designed to separate people from their money in exchange for items of emotional value can't even get that part right.
As a business owner, if I was made aware of any of these experiences I would march my entire staff into a room and remind them of who pays their salary, and it's not me, it's the customers like the bidders here. I can't stress enough how hard it is to get a person with disposable income to spend it with your enterprise. One thing I used to tell my employees when I was in the nightclub business, the only thing that we can give for free is good service, everything else costs money. FFS, let's get the good service part sorted out.
I'll not be participating in Crazy Uncle Christies poor customer service experiment, I'd rather give my money to Scott, Al, REA, or Heritage.
Phil Lewis