I had someone hack my ebay account a few years ago and they changed my address to some UPS PO Box in Baltimore. I went to the UPS store and obtained my card. Now I use a two factor authentication to sign into ebay, PayPal and almost every other site that allows financial transactions and/or access to financial stuff (credit card, bank account, etc). I understand that does not solve your current situation, but is a suggestion going forward. Shit will get hacked, fact. And we can’t rely solely on vendors to protect us. It’s crucial that we take the steps necessary to protect ourselves - hard passwords, dual authentication, etc. I had to learn that the hard way. Most times that’s how we learn. Good luck
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