Let's not forget that S/H just doesn't cover what it costs to ship. Besides eBay charging a fee, there is also insurance costs. I buy insurance for almost all the items that I ship.
There are many times where the actual S/H plus insurance is higher than I charge the customer. It comes from my pocket. I don't ever contact the buyer and say that they now owe me for the difference. There are times where the S/H is actually lower than what I charge. Over time, it just evens itself out.
A buyer has no right to complain if the S/H rates are disclosed up front and then they make the purchase.
If seller ships in a white envelope with a postage stamp, then that's another story.
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