Well I'm a 1.5 man operation and we shipped a 1300 lot auction from March 1st and I think the worst case scenario was 4 business days between payment and shipping, and we still have a handful of late payments to deal with.
The question is can whoever is taking care of the shipping get to work? It's all about the current situation which simply isn't normal.
That being said communication is everything, and in this day and age can be done from home. A note explaining their particular situation would probably go a long way to assuaging peoples fears.
Oh, and Don, I'll try not to be hurt that you've never bid with me