Quote:
Originally Posted by oldjudge
Brian-If you are shipping certified but guaranteeing to the buyer that the card/cards will arrive or you will refund their purchase price why would the buyer ever pay additional for insurance? I suggest that in the future you quote a base price plus “shipping” for each card. If the buyer wants insurance he has to pay for it. If he turns insurance down then he is assuming risk of loss. All you need is delivery confirmation, you are wasting money on certified mail.
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Jay,
I appreciate it. I hate the idea of giving up on a system that has worked all but two times in over 4,000 transactions, but I have to consider that signature confirmation is 40 cents cheaper. In both cases in which this failed, the buyer has been refunded.