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Old 02-12-2020, 07:33 AM
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John Collins
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Join Date: Jan 2015
Location: NC
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Default Non-delivery/severe delay on a BST transaction

A long, drawn-out legal discussion aside, at least in the eBay and PayPal world, the heavy assumption is that it’s the seller’s responsibility to DELIVER the item to the buyer if the buyer has properly paid. OP - did you pay with PayPal G&S? If so, simply go dispute the transaction. If tracking shows you never got the item, they’ll refund you. Unlike my much more difficult case with eBay where the USPS marked an item delivered when it was really lost / stolen. To be honest this is why I’m hesitant to buy super pricey things not on eBay. If it gets lost that way, you have both eBay and PayPal standing behind you. I’ve had 2 items, maybe $100-150 each - lost by the USPS this year. Not high percentage-wise, but it does happen. One I got reimbursed, the other I didn’t. And no matter the value, it’s just an awful feeling.

Hope this can be resolved in a positive way, even with a lot of time lost.


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Last edited by jchcollins; 02-12-2020 at 07:38 AM.
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