Maybe Mays should embrace his reputation as being cranky.
One of the bicycle framebuilders who'd been doing it for years could be a bit abrasive, especially towards people who wanted to talk endlessly about stuff he'd done 20 years before while he was trying to get some work done. He ended up with a similar rep, even though at the right time, he could be just fine.
Eventually he made a joke of it, got buttons made up saying "(His name) was rude to me" and passed them out at tradeshows - Or would pretty much give one to anyone who asked.
Sadly, he cleared his waitlist and retired maybe a couple years ago. And died about a year and a half later.
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