Quote:
Originally Posted by Mark17
+1
The solution is simple. Post office says they delivered it, mailroom says they didn't. Ask the seller for a description of the package (if they ship a lot of cards they should be able to send you a picture of another - similar - package), and next time the mailman delivers to your mailroom, be there and ask them. Do it soon so the mailman will have a chance to possibly remember it. And show the picture to the mailroom guys.
I agree, keep HR out of it. This is between your mailman and the folks in the mail room.
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Seller has been great, but unfortunately did not take a picture of the package before shipping. I didn’t expect that he would have. There will be no more “next time” for my mailroom, while their track record percentage-wise is phenomenal, it’s difficult to stomach the idea of taking additional risks with $100+ cards - which at least recently has been a pretty frequent thing for me. It’s just one more touch point with risk. So from now on I will just have everything sent to the house.
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