Quote:
Originally Posted by Fuddjcal
And rightfully so, He is one in a million. Every time I have had to call e-bay, you get the Philippines phone bank center. IT is disgusting.
You have a better chance of winning a game of pick up sticks with your butt cheeks than to speak with someone that can actually help you.
Understaffed with American workers as there are NONE. You will never get to speak to one in yours or my lifetime. Reason #370 you should not do business with them. It's another addition I need to quit.....AGAIN
|
You need to get in with eBay's "
Concierge Service". Sounds like a joke, but it's a real thing. Somehow I was lucky enough to get into this segment (perhaps because I buy too much), and now Customer Service is a breeze. They're all Americans who speak the language clearly, can actually understand, and effectively resolve problems. And the time on hold is about 1/8 the typical wait time.
But I agree about eBay's regular customer service... once you hear that undeniable Philippines accent, you may as well hang up. It's like pulling teeth to get any problem resolution.