My limited observations from the Blowout Forum is that tally of discovered doctored cards is ever increasing at a still alarming rate and the cumulative damages are far from trivial. It would be very informative if they had a spreadsheet compiling of all of their findings and see what we're talking about in terms of the sum total of final prices of doctored cards discovered. I'm guessing we're talking about multiple millions dollars which is well above their warranty limits which is not only for cards but also for coins.
Also, a CEO of a publicly traded company has a fiduciary duty towards it's shareholders which includes loyalty, good faith and fair dealing and exercising candor on material company matters. Orlando's responses and actions during that analyst meeting may warrant some serious scrutiny regarding his duties.
I also find it rather amusing that card submissions have been on the increase the last several years. Maybe everyone and their brother wants to make big money doctoring cards while the market is still hot.