Originally Posted by BobC
Corey,
I'm with you. There has got to be a better way to look at and grade/authenticate these cards, and to pay attention to alterations and such to them. With all the advances in technology and computers and so on, you would think someone could come up with a slightly more automated way to view and assess these cards than someone just spending a minute or two at most in looking at them. The human error factor is too great and allows for too many errors and mistakes, even without the altered cards that are being pushed through the system. Again, the idea of having a single, hobby collecting group that runs things and sets standards, including the licensing of TPGs to do grading, would also include standardized testing and procedures all the TPGs would/should have to be doing, at a minimum, in looking at and authenticating cards, as well as the grading of them. I'm not just talking about a hobby/collecting group setting single grading standards for the TPGs, but also establishing rules for how they do their work and what efforts, procedures and such they need to perform. The TPGs need to be transparent in what they do and how they do it, and also need to have some centralized rules to follow. Same thing goes for the actual graders. Who exactly certifies them as "experts", and what exactly did those so-called experts do or learn to get such a designation? As best as I can tell, the TPGs hire people with some card knowledge and then teach them what they want them to look for and do in grading and authentication. I may be wrong, but that sure seems to be how they work things now. I would also have the hobby/collecting group be the one to set the standards for determining and licensing card graders, and not leave that to the individual TPGs to just hire and train whomever they want either.
I also find it quite fascinating that throughout this thread, different people have criticized the Rovell article author about his putting out ideas and such to stir people up and sensationalize the issue with his supposed unfounded opinions and ideas. If that is all a lot of people responding to this thread are getting out of this article, they really aren't doing a good job of reading and comprehending everything that is being said in it. What most amazes me is that no one else seems to have picked up on that one quote from Joe Orlando's letter to his customers that was included in the article where he basically chastises people in the hobby for just complaining about things and trying to blame others (ie: PSA) for these problems. He calls them out and sort of insinuates they are more or less a fraction of the people in the overall hobby community who are just whining and complaining, and don't offer any solutions or ways to make things better. And then even more over the top was the follow-up quote from his letter where it states, "Their expectation of human-based opinion services is simply unattainable." I wonder how many people who actually read that article really paid attention to that line, and nearly choked while reading it?!?!?
Talk about insulting people in the hobby and putting them down! He more or less just dismissed everyone who is bringing up these these issues and their concerns and questioning PSA's part in it by not being able to detect the alterations, deflecting any guilt or liability on PSA's part, and basically saying that unless you people have a better idea on how to do things, stop complaining and whining!!! And I don't know about everyone else, but I thought the reason and expectations of buying a card that is graded by a TPG is that the card itself is authentic, and it is properly graded, including the identification of doctoring or alterations and the reflection of such work done on a card to its grade. And that following such a review and grading process, the card is then encapsulated in a tamper resistant holder for protection and given a unique identifying number for identification purposes. If those expectations of people in the hobby are simply unattainable, then what exactly in his mind is the purpose of a TPG company in reviewing and grading cards and what is attainable??? And notice he specifically used the phrase "human-based opinion services" to accentuate the fact that PSA only gives someone's opinion, and that it only a human opinion and therefore subject to typical human error.
I've only been hearing about how people have been taking their altered/doctored cards back to PWCC to receive refunds. Has anyone actually started or tried taking their PSA graded cards that have been shown to be doctored and/or altered back to PSA yet? And if so, what was the result, are they getting the chance to either have PSA buy back the card, or refund the difference between the incorrect and correct grades? People may be opting to just go to PWCC because they seem to be refunding people's money without too much, if any, hassle. But that just possibly play's into PSA's hands by not subjecting them to their possible warranty guarantee and doesn't give them any financial responsibility. Unless of course after refunding people's money PWCC is then taking the cards they now own back to PSA for the warranty guarantee themselves. That is probably why some people have speculated and made suggestions that they think PSA may be working with PWCC in funding them for these refunds PWCC is making. Or does PWCC then try going back to the people that consigned the card's to them originally to get back the money they received for them. I guess at the end of the day it would be nice to know what happens to these altered cards. For all we know, they could end up in someone else's hands out there and be sold to an unsuspecting and unknowing collector. Or they could be sent back to a TPG for proper grading as altered/authentic. I would hate to think they would end up being destroyed by someone as they are still actual, authentic cards, but who knows for certain what is happening to them?
|