Quote:
Originally Posted by bnorth
To me your scenario is completely irrelevant. He has paid for his item(s) and there is absolutely no reason they should be holding them hostage. Who is to say Heritage will send him his items after he returns the package their incompetent employee sent him?
Either way I hope everyone ends up with their correct items. I am just confused by all the attacks on a innocent victim.
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Ben, no one is saying Heritage isn’t wrong here. However it would take him minutes to resolve this, time which he claims he doesn’t have, yet he has the time to post multiple times on this thread. His item is $200 apparently, theirs is many multiples. I imagine if their conversations with him went anything like the conversation here, they decided they wanted their item back first. After skimming through the thread again I’m not sure I can blame them.