View Single Post
  #246  
Old 06-05-2019, 09:09 PM
steve B steve B is offline
Steve Birmingham
Member
 
Join Date: Sep 2009
Location: eastern Mass.
Posts: 8,162
Default

Quote:
Originally Posted by Peter_Spaeth View Post
I can just imagine calling a big AH and saying I won a card from you 5 years ago that I would now like to return for a refund because I suspect it's altered. Or even better, a small ebay seller. The statement is obnoxious, in my view.
From what I've been given to understand, in both stamps and coins, the good dealers have an unstated lifetime warranty. I've never heard it said openly, but everyone I've talked about the business end with has told me that taking back mistakes, even if they're very old mistakes is just what's done.

When I was running the bicycle shop I do some work for, I essentially took the same view. I know my own work, and while we had a stated warranty of I think 90 days when I got a bike in that I'd worked on that wasn't really right, and that I could tell hadn't been ridden much in about 2 years, I fixed it free. New tires had been part of the original repair, and the little rubber bits from the mold venting hadn't even worn off.
Talk about a surprised and happy customer.
Reply With Quote