Quote:
Originally Posted by painthistorian
Paypal is required to provide a confirmed address when transacting so if you shipped the card to that paypal confirmed address, and have the original shipping documentation, they cannot state that it is out of their hands since there is a seller protection clause...you will have to send a legal letter to paypal showing this transaction details from start to finish, we had an incident similar and won the case but it took 3 months ...it was not a baseball card but an expensive porcelain item and it was similar experience...
You can insist that paypal provides you with a provisional credit if you have a signature confirmation as over $750, that is the requirement....They can hide behind the 3rd party conduit crap but if you have signature confirmation, proof of usps delivery documentation, and e bay proof of delivery, then you have to contact their fraud department and report this buyer as fraudulent, include a scanned documentation legal letter from your attorney and ask for a provisional credit until their research department can prove otherwise.
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Obviously a lot of hoops to jump through, but that sounds like the only alternative at this point. Thanks for sharing that even though it sucks you had to go through all of that nonsense even though you did nothing wrong.