Odd to me that neither PSA nor SGC will publicly comment on obvious debacles like this. Odd PR approach. I'm not suggesting they post on Net 54 every time someone is pissed off about their most recent submission, but for something like this you'd think they'd post and say we agree this is unacceptable, we don't know why it happened, we've contacted the owner and asked him to return at our expenses, etc., etc. Pretty obvious what any reasonable business would say. If I posted a picture of a lousy steak I bought at a national chain like local Ruths Chris or Mortons or the Outback on Twitter or Instagram I'm sure someone would respond within a few hours. The messages this sends to me loud and clear is the clearly these guys don't the proverbial flying fk what any of their customers think about their service.
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