Quote:
Originally Posted by Forever Young
Is this a fact that they laid off a bunch of employees in cust service?
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Ben,
It has been my experience in the past when dealing with customer service in all companies that when service goes bad one of the primary reasons is that people have been laid off and the current staff cannot properly handle the work load.
My statement was only speculative and I am sorry if I did not fully clarify this when I made the post that you referenced.
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