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Old 01-19-2017, 06:34 AM
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RichardSimon RichardSimon is offline
Richard Simon
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Join Date: May 2009
Location: New York City
Posts: 5,425
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Quote:
Originally Posted by pherbener View Post
Thanks for the help guys. It amazes me how bad PSA's customer service is. I just received this response from a question I had over a month ago.

"Good Afternoon,

First, I would like to address the fact that it has taken over a month to respond to your initial email. We have fallen behind in the customer service department and we are working to address this issue and catch up on all email correspondence."

Well......at least they're working on it.
That means that they have laid off employees in the customer service dept. and they don't really care how this reflects on the service that their customers get.
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