Is Ebay The Worst Run Company of all time?
So I have to vent a little. I have had an ebay account since 1998 and have been a pretty active seller since then and have been active on my current account since 2000. I have 100% feedback (was 99.8% for a bit due to a USPS delayed shipment that the seller hadn't rec'd when leaving feedback but was rec'd the following day but that was a year ago and no longer counts on my %).
I have a feedback score of 4,458 and have on average around 4,000-6,000 items in my ebay store (fixed price). I never had any limits on what I could sell until last month when ebay decided to put selling restrictions on my account and I could only sell 1,650 items (or $59,000 worth or stuff) in my store that I pay $299 a month for that gives me 10,000 free listings a month. So I call and they say that if I get some of my performance #'s up I can request a higher # of items. Keep in mind I am a Power Seller according to their calculations.
I try to remain calm and explain that the #'s they are allowing me are silly and don't even allow for me to relist current inventory I have on ebay within the 90 days that the stuff stays within the system. In the most condescending manner a CSR at ebay just simply tells me they are trying to protect their customer (the buyers) from having bad experiences. Are these people for real? The guy tells me I can petition for higher selling limits the next month as long as I remain in good standing, I do so and wait the 30 days and I find out my seller limit has been raised this month by an extra (get this)... 50 listings every month (or $1000 more), so now I can list a total of 1,700 items (or $60,000) this month!!! Note I am still being charged $299 a month for an Anchor store that allows 10,000 free listings.
I have done multiple $100K worth of sales on ebay over the past decade and a half with no major problems of any kind and then all of the sudden they hit me with limiting how much I can sell?
At the end of the day this is not my livelihood and I do it so I have extra money to buy stuff I like without dipping into "family money" along with the added benefit of making a little money while enjoying my hobby. I truly don't understand how ebay has stayed in business this long making counterproductive changes that end up making them less money.
Why would you tell a customer that pays you over $1,000 a month in fees that you can no longer offer as many items because of no reason whatsoever, thus netting them less money every month?
Last edited by rhettyeakley; 09-21-2016 at 10:14 PM.
|