No, I never wrote to Kroll. But I had success in the past sending cash to people who aren't very famous (like Kroll) and typically don't sign through the mail.
I'd send the money to his wife (Phyllis) and ask for her help. You could offer to make a donation to their charity of choice or send a check, but cash seems to work best. If that didn't work I'd write a note to his kids.
Mark
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