It can be debated whose fault it is.
What I can say is that had it been insured the USPS wouldn't pay out because it was packed poorly. I've seen this firsthand with a damaged phonograph that wasn't packed with enough packing material. Oddly the USPS people themselves recommended adding packing material to the package before bringing it in for inspection. "Make sure there's enough packing material in the box or we won't cover it" They did cover repairs done by someone in the business based on a quote. The reduced amount probably made it easier.
Funny story.
A friend used to sell needles for the old Victrolas. One day he gets home to find a message on the machine from the FBI. One of the buyers forgot he'd bought them and called the police about the "suspicious package" he'd just received. What was pretty cool was that by the time he'd come home the package had been "neutralized " and the agents were only wondering if they were correct in thinking the contents were Victrola needles. A quick explanation and the number of the Ebay listing cleared it all up. The guy left positive feedback and never asked for replacements for the ones that got blown up.
Steve B
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