Is this true for any auction house, not just Heritage? REA charges residents sales tax if you live in New Jersey. Memory Lane charges sales tax for California residents. Huggins and Scott does the same if you live in Maryland. This "net effective rate" isn't specific to Heritage. All auction houses abide by the same rules. The only difference for Heritage is that they have offices in more states, and therefore have to charge tax to all of these states where they have a physical presence.
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