Not familiar with mugs and their prices, but if damaged the value must spiral downward dramatically, like a '52T Mantle, badly creased, dog-eared corners and missing paper. First, I'd ask for a couple of current cond. pics, since it no longer looks like the catalog pic. If the body of the stein is just cracked, that might be ok. But if the body has broken / chipped pieces, maybe not. If the handle separated cleanly from the stein, Gorilla Glue may be your best friend.
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