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Originally Posted by murphy8276
Hmm. Interesting. I would have sworn I asked the same exact question and they told me they would expect the higher service level to be paid. The agent could have been wrong I suppose or maybe misunderstood the difference in service level and shipping insurance. They actually told me the reverse funny enough that you could not increase insurance coverage. lol Your version certainly makes more sense, but I kind of believed them charging $700 had it hot lottery status made sense too as they charge more for higher value cards. The agent then did say to be conservative when sending.
*I will make note that he did tell me that if you send in a Jordan Rc you do have to pay for the grade. Meaning to me that they do expect you to pay for obvious cards when they are sent, but maybe there are exceptions such as a Henderson which jumps 3 service levels between 9 and 10 grades?
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It was a couple of years ago that I asked, and things certainly could have changed since then. But to me, if you paid for 10 day, or 2 week, whatever it is service, and it turns out your card is high grade, it doesn't make sense to retroactively charge a customer for express 1 day service. It does make sense to see if a card that is now worth 1000s or 10s of thousands of dollars should be insured for that amount.
Not everything that a company does makes sense to me though, so you may be right. That just wasn't my understanding.
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