There's another thing that I've discussed with some colleagues lately that may explain it: PSA is damaging cards in the process. We've all received cards in the last few months that looked really sharp and clean submitting but that come back in 3-5 range holders with a wrinkle, usually the sort you might generate either pressing on the card in the card saver or pulling it out of one. I can accept I'd miss something occasionally, but for it to happen repeatedly to multiple submitters? No. Too much volume and speed to not expect to damage a few items, I guess.
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