I sold an item on e-bay back at the first of December the customer contacted me and told me he has not received his item yet. After constant communication I gave him a choice I could refund his money or send something comparable. I package another shipment for him and he let me know that the card came in but not in the bubble mailer and the envelope was tore up but the card was safe and sound.
I did us a DC and after a 2 weeks of shipping it was like the DC never existed.
My suggestion is stay in constant communication and if the item in fact does not show up make it right one way or another it is like a trade it is not complete until both sides are happy except you are trading cards for cash in this case.
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