Thread: Are you obligated to give a refund after an item is lost in the mail
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Old 02-29-2016, 02:03 PM
obcbobd obcbobd is offline
Bob Donaldson
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Join Date: Apr 2009
Location: Boston
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Quote:
Originally Posted by x2drich2000 View Post
It is the seller's responsibility to ensure the item arrives in the condition described. The customer paid for the product and you did not deliver it. Why should the customer have to take the loss when they had zero control of your actions or the PO's actions?

DJ
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