Yeah, sometimes stuff happens no matter how well you pack. Get a picture, and if you see the crease, I'd just refund the money to him. If it's only a few bucks, I would tell him that he could keep the card. (but I would block him from future auctions unless he were a repeat customer). If the card was reasonably expensive even with the crease, then I would ask the buyer to return the card before I refunded him.
Last edited by glchen; 07-30-2015 at 08:30 PM.
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