I've definitely had issues with SGC cases. Below is a photo of my last submission where two t206 cards became loose in their casing...I was able to tap them back in but I was lucky that they didn't get damaged. Now they still float around.
Just last week I got some more T206's back and this time right out of the box several of the "brand new" slabs were cracked or had deep scratches. I emailed Earl and hopefully he'll resolve the issue.
If SGC wants to survive they really need to completely rethink their slabs. Keep the black color (which is a big draw to why people use them), but make solid slabs like Beckett and PSA. Some SGC's slabs I could literally pry them up open with my hands without a lot of effort.
That and they need a better registry. I love their customer service, but if you're paying $10+ to get a card graded, I think the consumer deserves better than a slab that is highly scratch-able where the card holder is essentially a crudely cut piece of black cardboard.
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