Josh,
First off sorry about your holder, but I think you need to consider a dealers perspective here. You received the item for $30 delivered. The seller paid for the card, possibly to grade it, paid something to ship it (albeit poorly), list it and pay the closing auction fees. Although your request for the dealer to pay for a new holder and a refund in shipping is not unreasonable, you are more then likely asking the dealer to take a loss on Dubuc. If you want to keep the card and can not work something out with the seller, I would advise paying to get the card in a holder that you can live with. If that option is disagreeable to you, ask if you can return the item for a refund.
Whatever you decide you did obtain a very presentable CARD at a nice price, so try to enjoy it.
Happy Easter, Frank
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