I'd primarily revise the holder and technical end of things.
The holders would have two components, an inner mylar sleeve for the item and an outer protective shell that would be sealed and tamper-evident.
The flip's largest feature would be the identifying data in big, bold letters.
Oddball sized cards would go into mylar sleeves sufficiently large to put the item into the next size up holder.
For an optional fee, the service would scan the item from and back and make the scan available to the owner to download for a set time, or for another fee, store it indefinitely in a customer managed account.
The registry would allow all services' cards but only my brand's cards would count towards ratings. Registrants would be allowed to add images of their cards to the system. Registrants could opt to make their registry sets anonymous, in which case the set would be described generally as % complete, but without a rating, in case the registrant wants to use the set as a checklist.
I would internally track who handles which cards and how many complaints emanate from each grader's work. Heads would roll...
No clubs to join. No fanny packs, t-shirts or other trinkets. We would have an injection molded custom box that would hold cards securely and would have a moisture proof gasket type of seal. A large version with handle would be available.
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