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Old 08-24-2014, 04:57 PM
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Rick McQuillan
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Join Date: May 2009
Location: Wisconsin
Posts: 3,178
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Hi Matt, what happened to your package really sucks. There really is no good excuse for it. The machines are designed to handle packages, so even though it was probably machine damage, it should not have happened. If it was stolen, the thief eventually gets caught and maybe your card will be recovered. With more and more part time, low paid, no benefit employees, it seems like we are seeing a LOT more instances of employees stealing stamps, money orders, and mail.

Work with the Postmaster and make sure that he/she contacts the mail recovery center in Atlanta, which is where all of the loose items end up. Make sure the Postmaster contacts the lost and found/loose in mails department at the local processing plant. Insist on dealing with the Postmaster, not anyone else. Make sure the Postmaster contacts the Postal Inspection Service, and ask for copies of all emails and correspondence in regard to your case.

Just so you know, over the past few years I have mailed hundreds of packages, mostly first class, with very few problems. However, about a month ago I needed to send an Express Mail to my son in Colorado. When the package was received in Alamosa, (it took 3 days), it looked like it was run over by a fork lift. The package was opened and the contents were missing. I contacted everyone one that was involved in the process and I raised a lot of hell, but nothing ever turned up. I am still REALLY pissed off.

If there is anything I can do to help, please let me know, but I'm not sure how much I can do.

Rick
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Rick McQuillan


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