Jason, I appreciate the reply. I don't think I am "defending" him. The board absolutely helped me get closure. I just feel it was not "criminal" and more "mess-up" combined with poor customer service. I'm just being fair in my assessment. And at the end of the day I did get approx value back and most were my original cards (although with frustration and aggravation).
Last edited by AddieJoss; 08-16-2014 at 07:34 AM.
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