[rp12367]

New e-bay policy change - Sellers are going to have pay return shipping if item is faulty or not as described. As a buyer I welcome the change, I have been stuck shipping garbage items back one to many times. As a seller I am concerned that deadbeat buyers who just changed their minds are going to use this to get away scott free. Any thoughts as to the long term effects of the change to e-bay?

Key updates to the eBay Money Back Guarantee:

Consistent After-Sale Experience. We updated the policy to reflect that we're simplifying the after-sale experience for buyers and sellers with a new improved return process that gives buyers a more convenient and consistent way to return items—right from My eBay. Many of our sellers who use eBay hassle-free returns are paying for return shipping on faulty or not-as-described items. Starting September 15, an initial group of sellers, (and after a transition period, all remaining sellers) will be responsible for return shipping on items which are faulty or not-as-described. Many sellers are facilitating returns for faulty or not as described items, but for those sellers who choose not to facilitate a return or provide a return shipping label for a faulty or not as described item, we may refund their buyers without requiring the buyers to return the item, and in turn seek reimbursement from sellers.