I sell on ebay, and I constantly have buyers who send payments w/o waiting for their invoice and subsequently overpay in s/h. So, at least once a day I send a refund back for excess s/h paid. After reading this thread, and realizing how often I provide refunds for excess s/h via paypal, I double checked my paypal account for this 30 cent charge....I am not seeing it.
Here is the most recent refund I did (for $3)......
Date Type Status Details Gross Fee Net
May 15, 2014 Refund Completed ... -$3.00 USD $0.06 USD -$2.94 USD
Total amount:
-$3.00 USD
Fee amount:
$0.06 USD
Net amount:
-$2.94 USD
There is a fee amount of 0.06, which is subtracted from the refund amount of $3. Thus, I am only sending out $2.94 from of my account and paypal is sending the remaining 6 cents to the buyer(as a reimbursement to me for the original PP 2.2% fee).
So, if PP is charging 30 cents for each refund, where is this 30 cent debit showing up in my account?
What can be confusing is that when a PP transaction is completely refunded by a seller, the 30 cent PP transaction fee is not refunded...thus the seller is out that 30 cents. This has been the case with full refunds for years.
Last edited by savedfrommyspokes; 05-15-2014 at 05:06 PM.
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