[auggiedoggy]

Originally Posted by jhs5120

I spoke to a PSA rep about this at the national two years back (when log-in times were starting to get out of hand). She told me that you NEED to put the turnaround time on the outside of the package. So if you are doing a 5-day submission, you need to write "5-Day Sub" on the outside. That way they can log you in quickly if you are paying for a faster service. If you don't write anything they just assume it's a 45 or 60 day turnaround and throw your package to the back of the line.

My understanding is that the service type determines the turnaround. EXPRESS service = 5 days turnaround (in theory anyway). REGULAR service is around 45 days and the service type is determined by the declared value of the card(s) you are submitting. For example, a card with a declared value between 500.00 and 2000.00 would automatically qualify it for EXPRESS service.