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By the way, the 2014 Topps pack I bought had a vintage insert in it...first one I have ever found in a pack. So there...
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Thanks for sharing the story, Andy. It must be hard enough for these types of stores to survive, let alone when a douchebag like that is running one of them. You would hope that would be the exception, not the norm, but you hear so many stories about pro card dealers lacking in social and customer service skills.