I could see this being the problem with an larger auction group where they are trying to save times with scans by keeping the lid up and the automatic color management is trying to over compensate for it.
Doing the scans in a dark room could fix the problem (as Sean indicated) but it depends on the scanner. Those lids are there for a reason. The scanner is made and optimized for the lid to be there. Even scanners that allow thick items typically allow for the lid to go up higher.
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