Perhaps just slightly off topic....but had a most unusual experience with PSA recently. A card that my dad and I sent to them (incidentally a T206 Tolstoi Cy Young) was listed in their grading report as Evid Trim.
Some cards are borderline instances but there is NO WAY that this card was trimmed. My dad called them immediately and asked for them to provide a more detailed explanation for their grading opinion before sending the card back (e.g. where was it trimmed, etc).
PSA agreed to do so and in their evaluation changed their grade to 4.5. I have to say that I'm really impressed by the willingness to admit they made a mistake and then rectify it.
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