That is a very professional response. Of course, I know there are many who have had a very different and decidedly not "meticulous" experience sending things into Steiner for private/public signings. I never had an issue, but I know others have.
I see in her quote "And I see a business whose focus is on keeping their offerings fully authenticated, often at greatly inflated expense," she forgot to add "at a greatly inflated price" to the end of the sentence.
Last edited by Lordstan; 02-14-2014 at 04:43 PM.
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