I can understand why many would not, but me, I'd refund it.
I've got a stack of ungraded cards. If I submitted them and had one come back as trimmed, assuming I had records of the transaction, I'd ask for a refund too. The length of time passed wouldn't be a factor, just the condition of the card.
For those citing the amount of time that has passed, if the parties involved were an auction house and you, would you still say that too much time has gone by?
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