Quote:
Originally Posted by martyp
A few years back I was willing to try to assist SGC with their holder problems since I had T206, 1954 Topps T3 and other cards slide. Using my manufacturing background, I asked about their incoming inspection. I found that it consisted of unloading the truck, and maybe counting the boxes. I suggested that based on the measuring that I did, I felt that the plastic was warped. I suggested to Derek Grady that they talked to their vendor and asked them for help to solve the problem. I was told two things. #1 - If the problem is affecting less than 10% of their product, he did not think it was that big of a deal. #2 - If they approached their vendor, he was afraid that their vendor would no longer sell to them.
I work under the philosophy that if there is a problem that you either do not know or do not care. SGC has known of the problem for several years.
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They probably made the mistake of having the supplier make and own the molds. Typically a customer wants to own the mold so they can simply go to another supplier if there's a problem.
Fixing it might require new molds, and that's expensive.
Or the supplier might be running too fast causing the warp.
I've never seen a 10% scrap rate be acceptable for a mechanical part. (ICs yes, but the wafer holds a lot and gets cut up so the delivered ones are ok)
It might be ok if they're using the customary 10% overshipment allowance.
Since there's some QC, and maybe some extra material they want to use before shutting down the machine a lot of places have a cushion in the contract. So if you order 1000, they can ship and charge for up to 1100.
In practice I've hardly ever had extra machined parts shipped, but did have about a 5-7% overage on some custom drawn tubing.
If it was me I'd be talking to the supplier about the lack of quality.
Steve B