Bad way to conduct your business
I operate a successful residential construction business that is focused on customer satisfaction. I find it very common and irritating when I deal with a business that is unprofessional. It seems to happen more times than not.
You should have received email responses within 24 hours. You should have been brought into the loop about the auction house extending short term financing terms (even if they are holding the merchandise). I think they are stretching the purpose of the sixty day clause for their benefit.
The auction house knew the seller would be upset and did not respond to the seller hoping the buyer's check would show up. BAD WAY TO CONDUCT YOUR BUSINESS PERIOD!
|