I have had two recent experiences. In one, tracking showed it was delivered to my house, but it had not been. Ebay somewhat surprisingly stepped up to the plate and reimbursed me, but did not take any money away from the seller since they had sent it via the right type of mail and it was the post office's fault.
In another instance, the post office claimed we had signed for a package. The signature they showed us looked nothing like ours. The seller was able to get its insurance to pay and reimburse us, but we had to unwind that when the cards finally showed up at the post office THREE MONTHS LATER.
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