I love it when this topic comes up again and again....
Ed, what are you saying? Are you indicating PSA doesn't care about their customers?
There is definitely one HUGE difference between PSA and SGC. SGC takes the time to talk to their customers and they seem to actually care about how their customers feel, even those that don't submit hundreds of cards. SGCs customer service is sooooooo MUCH BETTER than PSA.
The one thing I wish SGC (and other TPGs) would do is some how come up with a way to seal a slab so that people know it was tampered with. I guess Beckett has the best tamper proof cases but those things are a bit larger than a standard slab.
SGC for me.