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Old 12-20-2013, 06:53 AM
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Chris Wood
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Join Date: May 2009
Location: Vancouver, BC. Canada
Posts: 1,707
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How about this situation (dealing with it now for 3 weeks).

Now when I list an item on Ebay or when an item sells or closes without bid, or when a customer or potential customer mesaages me wih a question I don't get an email message. Have done my due dilligence and Ebay reports that it is a known issue (known since Sept; affecting some accounts) and they are working on a fix. To add to the frustration of having to log in to Ebay to communicate and see what has happened, 50% of my recent buyers can not use the Ebay generated invoices to complete their sales with me (another glitch). To top it off, if I send a manual invoice I can't get a copy (have to assume it went through) and the buyer can't process the transaction using this invoice either!

Have spoken to Ebay customer service 4 times and they tell me that they are working on fixes in each case but as it going on 3 weeks now, I have little faith. They have even directed me to invoice the buyers through PayPal directly which raises my cuatomer's eyebrows, especially new Ebayers (have had two with less than 2 feedbacks) who are worried that I am a scammer. This is slowing down or preventing sales from closing and I am risking my 14 year, 100% positive feedback rating. Really frustrating!
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Looking for Toronto baseball items. Please contact me at chris@pacmedia.ca
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