I do hear what tbob was saying and I get frustrated too when a someone buys something and then opens up a case in 3 days (without even sending me a message), the ones who ask from the second day on where there card is, or who ask for a tracking number right after paying like im next to the pc for every sale and ready to ship, haha.
I hear ya Jay, maybe im just lucky as I am only a small time seller of about 500+ cards a year, I have been offering a 14 day no questions asked return for a long while well before ebay forced that to happen for most and yet in 4 years have only had 5 returns. Now I just stick to cards but have sold some modern and still no real problems. For the most part I just try real hard to treat every customer of mine the same as I would like to be treated as a fellow card collector and that has worked out real well.
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