This is not quite the same, but I have a feeling you may have been treated the same. Many years ago I bid on a rare vintage program in a Mastro auction. I was willing to pay whatever it took to win it as it was pretty much one of a kind and I wanted it for my collection. I won it, of course at my high bid. Anyways, I received the program only to find out the entire 8 page program was torn in half through the middle of the program. You could not see it in the photos because the tears lined up almost perfectly and nowhere in the description did it mention this or any significant wear. I was pissed. I spoke to Doug Allen about this and he basically said, "Oh well, you should have asked more questions prior to bidding". This entire thread basically overstates my opinion of that answer. I wanted the program as it was pretty much one of a kind, but thought I paid significantly more than I would have if the program would have been accurately described. I will admit that they did offer to re-auction the program, but I wanted the program even with the tear, but obviously thought I was getting screwed. Bottom line is Doug Allen said, "We will refund you $100, take it or leave it". I took it as I wanted an example of this program in my collection, but it left a very bad taste in my mouth and I got my first example at how Mastro and his crew did business. Some may say I should have re-auctioned the program, but I chose not to and I still have the program. I did choose not to do business with these people anymore nor give them any material to sell or referrals . Not sure how your issue will turn out, but I will say this "when you deal with the devil you are bound to get burned". I hope you get treated better.
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